This adventure starts yesterday evening. My husband tells me he thinks I should send my overseas clearance packet again, just to be sure it gets through so we can have our conference call and hopefully get his orders for us to be moved to Europe. Not a big deal I open my Inbox, click the "Military" folder and forward it to the person I need to. Fifteen minutes later I get an auto-response that the send has failed due to size limitations. I sent to my other email no problem. I sent it again...send failure. I change the size to smaller...send failure. I change the format...send failure. This is obviously not working so I email the person in charge and ask for size limitations and best format.
This morning I get an email saying it might need to be two to three different emails with different attachments, or I could fax it to their new fax number (The fax numbers I was given were...disconnected.) I punch the number and on the last page; Communication error *403 send failure please try again. I do. Error *403. Again. Error *403. I fax one page that reads "TEST." Sent. So I break up my fax into two parts. Sent and Sent. I email the person I need to informing them I sent the fax. Ten minutes later I get an email saying that it was received, everything looks great except the provider didn't sign pages 8,10,11. Hilarious.
I email back asking if I can use a different provider. The response, No. So I flip through my packet and find the provider's number. Disconnected. I send him an email asking if I can fax them my packet. I get that faxed over to them and now I'm waiting because I'm not sure if the signed fax is coming back to me or to going to my husband's base.
My question is, if my husband hadn't asked me to send it again...how long do you think we would have gone before someone in Admin got to us?
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